Go to Click Travel
Book trains and manage your bookings
How do train e-tickets work?
UK Train Strikes in 2023
Print out a rail ticket on your ticket printer
Ticket types & validities
Maintain your ticket printer - ClickTix
Connect PC to onsite ticket printer & troubleshooting - ClickTix
How do I search for all London stations?
Travel across London overground or underground
London underground map
National Rail advice
Putting a train ticket on hold
Passenger special assistance for train journeys
Exchange an Advance train ticket online
Cancel your anytime or off-peak train booking
Train cancellations and train delays
Collecting train tickets
Collecting your train tickets
What to do if the ticket reference doesn't work in the ticket machine
What to do if the ticket machine at the station prints only some of the train tickets
What to do if the ticket machine says the train tickets are printed already
You ask: "Do I need to have the original card used to pay for the train ticket?"
You ask: "Do I need to collect my train ticket from the station I am travelling from?"