Click Travel

Include zones 1 and 2 or travel across London on your rail ticket. Buy a London Travelcard or include one in your ticket.

Travel across London overground or underground

London underground map with station list and location grid references

London underground map

A link to National Rail's information and advice

National Rail advice

Some trains tickets can be put on hold on Click Travel

Putting a train ticket on hold

Find out what special assistance is available to passengers with a disability and how to arrange it.

Passenger special assistance for train journeys

How to cancel an off-peak or anytime rail ticket and obtain a refund.

Cancel your anytime or off-peak train booking

What to do if you want compensation because your train is cancelled or delayed.

Train cancellations and train delays

Hayley Marsden

Annie Walker

General

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.