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How to check how a hotel bill will be settled

Properties that do not accept billback

How to amend the dates of your hotel stay, change the traveller name, number of guests, room type or add any additions.

Find out how to book an accessible hotel room that's suitable for travellers with reduced mobility

Billback is a popular form of payment for hotel bookings.

How to use billback before and during your hotel stay

For hotel bookings in certain countries, we cannot process billback.

The billback instruction is a copy of the payment instructions we send to the hotel.

Business travellers can avoid the hassle of having to pay the bill themselves and then claim back the money through expenses.

Find out if billback is being used to pay for a hotel booking.

This is because hotel billback uses a virtual credit card to make payment.

Find answers and get help from Intercom Support and Community Experts