Click Travel Help Centre
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Troubleshooting
Troubleshooting
Fixes for common problems
Removing Support for TLSv1.0 and TLSv1.1
Why can't I book for a guest traveller?
Where have my Billback settings gone?
Download doesn't work
Resolving Click Travel Browser Issues
I haven't received my tickets
“Where have my report templates gone?”
"Our domain name has changed, how can we update our email addresses?"
Signing in
Problems signing in
How to clear your browser cache and cookies
How to enable cookies
Make sure Click Travel is working OK
The Click Travel sign-in page expires. Why is this?
Booking travel
Problems confirming your booking
Email
I haven't received an email
Reporting
What to do if the booker and traveller emails are missing from your custom report
Uploading and downloading files
How to fix the non-Unicode characters error when uploading a file
Question marks in your custom fields or reports
Click Travel Help Centre
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