You can start a conversation with Customer Support by selecting the Message Centre button in the bottom right-hand corner of your screen.

You can call Customer Support on 0121 368 1666

You can email Customer Support at

Messages and emails are monitored 08:00-19:00 Monday to Friday (excluding UK bank holidays). Outside of these hours, if you have an emergency, call the Out of Hours Team on 0121 368 1666 (from outside the UK, call +44 121 368 1666).

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