Open the hotel booking in Click Travel and examine the booking details.

Billback in use

If billback is being used, the booking details display Billback. The booking details also show what billback options are included:

If you are the traveller on this booking, please read up on the billback process. When you go to the hotel, please take with you the billback instruction that we attach to your confirmation email.


Billback not in use

If payment is not going through billback, the booking details show Guarantee only (pay at hotel):

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