Report status

Each report that you generate has a status. Look up what the status means. If your report is not generated, find out why.

Hayley Marsden avatar
Written by Hayley Marsden
Updated over a week ago



The report is ready to be generated but has not yet been picked up by the generator.


The report is ready to download.

Not generated 

There isn't any data that fits the report criteria that was input when you ran or scheduled the report.

  • Travel Analysis report: this can mean that there were no travel bookings in the selected time period. 

  • Travel Billing report: this usually means that Click Travel didn't recognise the number that was input. Please try again and input a valid Invoice number or Credit number.


An error has occurred (e.g. report template not in correct format).

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