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Click Travel Mobile App FAQ's

Frequently asked questions about using the Click Travel mobile app

Written by Laura Bell
Updated over a week ago

I'm having trouble logging into the mobile app

  • Please check that you are using the most recent version of the mobile app, you can also try uninstalling and reinstalling the app

I can't see my bookings on the mobile app

Follow these steps if you can;t view your bookings on the mobile app:

  1. Log out of the app, clear cache on phone and log back in

  2. Check you are logged in to the correct account and have activated your dashboard by clicking on your name and company

  3. Uninstall and Reinstall the app

I can't see the travel type buttons in the mobile app

  • Please check that you are using the most recent version of the mobile app, you can also try uninstalling and reinstalling the app

Can I sign in using single sign on?

Yes, signing in with SSO is available on our mobile app, provided that your company's login or identity provider is accessible on the device where the app is installed.


Can I sign in using Google?

Our app does not support Google login. If you sign in with Google through your browser, you will need to use your email address and password to sign in.


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